Shipping policy

COASTAL LUXURY.

At COASTAL LUXURY., we take pride in delivering your order with care, efficiency, and transparency. Please read the information below for details on how we ship your items.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
During peak periods, launches, or sales, processing times may be slightly extended.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Within Australia
We currently ship Australia-wide.
Standard Shipping
Estimated delivery: 2–7 business days depending on your location
Delivered via Australia Post or trusted courier partners
Express Shipping (if selected at checkout)
Estimated delivery: 1–3 business days
Express timeframes begin once your order has been dispatched, not from the date of purchase
Shipping costs are calculated at checkout based on your location and order size.
International Shipping
If international shipping is offered:
Delivery times vary depending on destination and customs processing
COASTAL LUXURY is not responsible for delays caused by customs, duties, or taxes
Any applicable duties or import taxes are the responsibility of the customer
(If you want, I can tailor this section exactly to the countries you ship to.)
Tracking Your Order
Once dispatched, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Delivery Delays
While we aim to meet all delivery estimates, delays may occur due to:
Carrier delays
Weather conditions
Public holidays
High-volume periods
COASTAL LUXURY is not liable for delays once the order has been handed to the courier.
Incorrect Address
Please ensure all shipping details are correct at checkout.
Orders sent to an incorrect address provided by the customer may incur a re-shipping fee
COASTAL LUXURY is not responsible for orders lost due to incorrect or incomplete addresses
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost:
Contact us within 7 days of delivery
Include your order number and photos (if applicable)
We will assist in lodging an enquiry with the carrier.
Authority to Leave
By placing an order, you agree that COASTAL LUXURY. may ship with Authority to Leave where applicable. Once delivered, responsibility for the parcel transfers to the customer.
Contact Us
For any shipping-related enquiries, please contact us at:

EMAIL: coastalluxury@mail.com